Your engagement survey says everything's fine. Then a quarter later someone resigns and the real reasons come out in the exit interview — when it's too late to do anything about them. Proper Feedback gives your people a voice line that's genuinely anonymous, so the honest version arrives while you can still act on it.
An "anonymous" engagement survey still has an email in the header. A message to HR has a name on it. People know this, so they self-edit — or say nothing. You end up making people decisions on the polite version of the truth.
The phone call is the oldest anonymous channel there is. With voice masking and one-way number hashing, it's the one place an employee will say the thing they'd only otherwise say on their way out the door.
Replace the survey nobody trusts with a number anyone can call. Real signal on morale, policy, and management — not rounded-up averages.
A safe path for the concern someone won't raise in a meeting — harassment, safety, ethics. Screened, logged, routed to the right desk.
Not all of it is hard. People call to flag a colleague who went above and beyond — the kind of credit that never makes it up the chain otherwise.
Catch the friction new hires hit in week two, and the real reasons people leave — without waiting for the formal exit interview.
Messages arrive transcribed, auto-tagged, and screened. Route safety and ethics flags to your compliance lead, recognition to managers, and policy questions to your desk — by tag or by line. Reply in aggregate so the team sees you heard them, then close the loop. Delivery lands in your dashboard, your email, or Slack.
See exactly what lands when an employee calls — transcript, tags, routing, the lot. About two minutes, nothing to install.
Walk the live dashboard →